FAQ

Good questions, honest answers.

Everything we know so far, and what we’re still figuring out.

  1. 01

    What is Mount Foodie?

    Everyone

    A phone app that teaches restaurant staff their own restaurant’s menu, wine list, cocktails and allergens, a few minutes at a time.

  2. 02

    Who is it for?

    Everyone

    Restaurant owners and GMs, chefs, bar managers and sommeliers, servers and bartenders, and people who want their first restaurant job.

  3. 03

    Can I use it yet?

    Everyone

    Not yet. We're building it with a small group of Vancouver restaurants first. You can get in touch to be one of them, or join early access.

  4. 04

    What does it cost?

    Owners

    We haven't set public pricing yet. Early partner restaurants get Friends & Family pricing, and we'll go through the terms with you directly.

  5. 05

    Who puts our menu in, and who keeps it up to date?

    Owners & Chefs

    Someone on your team uploads what you already have: your menu, recipe book, wine list and cocktail recipes. Mount Foodie turns it into lessons and quizzes, and nothing reaches your staff until your team approves it. When the menu changes, Mount Foodie flags which dishes need updating.

  6. 06

    Does it cover allergens?

    Owners & Chefs

    Yes. Your chef confirms the allergens for every dish, and your servers get tested on them, then retested when a dish changes. It backs up your kitchen's allergy procedures. It doesn't replace them.

  7. 07

    Does it replace shadow shifts?

    Owners

    No. Shadow shifts are where people learn the floor, and that still takes time on the floor. Mount Foodie covers the menu, so shadow shifts can focus on everything else.

  8. 08

    What do I see as a manager?

    Owners

    Which of your staff are up to your standard, and who isn't there yet. You don't see how long anyone studied or when they logged in.

  9. 09

    Does it cost me anything?

    Servers

    No. If your restaurant uses Mount Foodie, the restaurant pays for it.

  10. 10

    What happens to my progress if I change jobs?

    Servers

    It's your account, so your record comes with you. You'll learn your new restaurant's menu from scratch, but everything you've already learned stays yours.

  11. 11

    How do I get early access?

    Servers

    Introduce us to your manager or owner, and you'll get free early access to Mount Foodie before it launches.

  12. 12

    I've never worked in a restaurant. Can I use it?

    New to restaurants

    Yes. Join early access. It's free. No catch. You'll learn the basics before your first shift: restaurant lingo, how service works, and what's expected in fine dining.

  13. 13

    Who do I talk to?

    Everyone

    Me, Cameron, the founder. Email campow@dropline.coach and you'll get a reply from me, not a support queue.

Have a question that's not here?

Just ask. You'll be talking to the founder, not a support queue.

Ask a question →

campow@dropline.coach